Last updated: 30 January 2026
Aurora Graphic Design is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Business name: Aurora Graphic Design
Website: https://shop.auroragraphicdesign.com
Contact email: [email protected]
For the purposes of data protection law, Aurora Graphic Design is the data controller of your personal data.
What Personal Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Billing and delivery address
- Phone number (if provided)
- Order details and personalisation information (such as names, dates, or text for personalised prints)
- Payment confirmation details (we do not store full card payment information)
- IP address and basic website usage data
How We Use Your Personal Data
We use your personal data to:
- Process and fulfil your orders
- Create personalised products as requested
- Communicate with you regarding your order
- Provide customer support
- Comply with legal and accounting obligations
- Monitor and improve our website and services
We only collect and use data that is necessary for these purposes.
Lawful Basis for Processing
Under UK GDPR, we process your personal data based on the following lawful grounds:
- Contract – to process and fulfil your order
- Legal obligation – to meet tax and accounting requirements
- Legitimate interests – to operate and improve our business and website
- Consent – where required (for example, cookies and analytics)
Payments
We accept standard card payments. Payment transactions are handled securely by third-party payment providers. We do not store or process full card details on our website.
Delivery
Orders are delivered using Royal Mail, Evri, or DPD. We share only the necessary personal information (such as name and delivery address) with delivery providers to fulfil your order.
Sharing Your Data
We may share your data with trusted third parties where necessary, including:
- Payment processing providers
- Delivery and courier services
- Website hosting and email service providers
- Analytics services
All third parties are required to handle your personal data securely and in accordance with data protection laws.
We do not sell or rent your personal data to third parties.
Analytics and Tracking
We use website analytics tools (such as Google Analytics) to understand how visitors use our website and to help improve functionality and performance. These tools may collect anonymised data such as IP address, browser type, and pages visited.
You can control or disable cookies through your browser settings.
How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.
We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (where legally permitted)
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time (where consent is the lawful basis)
To exercise any of these rights, please contact us at [email protected].
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Aurora Graphic Design
Email: [email protected]